Feefo Trusted Service Award 2018

Life is precious...!

We're the experts so let us do the hard work
Making life insurance and travel insurance
affordable for everyone...

Start your quote

Make sure you are fully covered for your travels. Below are some real examples of clients helped by their Travel Insurance (case studies kindly supplied by Citybond)

Mrs B - Mallorca, Spain

Mrs B was a 64-year-old lady enjoying a Mediterranean cruise with her daughter when she slipped on the deck and fractured her hip. The assistance company arranged for her to disembark in Palma, Mallorca, where she was admitted to a private hospital.

She preferred not to have the surgery abroad, so after spending 5 days in the hospital, she was flown back home to Birmingham by air ambulance and transferred to her preferred hospital to continue her treatment.

The insurers paid out over £18,000 but it only cost the customer the premium and the excess.

Mr H - Florida, USA

Mr H was on holiday in Florida when he suffered a heart attack and was rushed to the hospital. He was there for 2 weeks.

He was not well enough to return as a normally seated passenger so the insurers arranged a stretcher repatriation, with a nurse and a doctor to escort him back to a hospital in the UK.

The insurers paid out over £46,000, but it only cost the customer the premium and the excess.

Mr R - Moutiers, France

Mr R went on a skiing holiday in Moutiers resort when he fell and chipped his vertebrae whilst skiing on New Year's Day.

He was admitted to a state hospital, and used his EHIC to pay some of the bills. Luckily, he did not need surgery, but was fitted with a lumbar brace, so he needed to come home by stretcher. The assistance company arranged stretcher repatriation with a nurse escort from Geneva to Heathrow.

They even brought Mr R a toothbrush & toothpaste at his request.

The insurers paid out over £5,100 but it only cost the customer the premium and the excess.

Mrs K- Tokyo, Japan

Mrs K was 31 weeks' pregnant when she flew to Japan. Although she had been diagnosed with a low lying placenta her midwife confirmed she was fit to travel.

Unfortunately, as soon as she arrived in Tokyo she went into early labour and was rushed to a hospital.

Happily, the baby was delivered safely and they both made a full recovery. However, because the baby was born prematurely he spent a long time in the hospital, and it was 3 months before they were both able to fly home.

The insurers paid out over £310,000 but it only cost the customer the premium and the excess.

 

photo 1449495169669 7b118f960251

The Insurance Surgery Ltd is rated 4.9/5 based on 187 reviews. Read our reviews


'Simply the best' This company is the top of the insurance business. I found it after having a bad experience with one of the biggest insurers.I thought I would struggle to get insurance. I filled in the enquiry section on there site, and waited for the reply. When it came I was very impressed with the manner in which the information was taken and the speed I got the quote, which was very reasonably priced.I would not hesitate to use this company again and would highly recommend them to family and friends. 4.9

Specialist and Free Travel Insurance Advice

Speak to our team of experts to find out how much we can save you today...

Call 0800 458 0487

Monday - Friday: 9am - 8pm
Saturday: 9am - 4pm & Sunday: 10am - 4pm

Request a callback

Arrange a callback