Feefo Trusted Service Award 2017

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At The Insurance Surgery, we pride ourselves in offering a high-quality personal service to our clients.

We understand the difficulties and frustrations of trying to live with an illness and the feeling that some Insurance Companies seem to penalise you at every turn. Our aim is to help you minimise these frustrations.

Below is just a small sample of the kind comments we have received:

"I found the service was first class."

"Our usual broker could not find me any insurance, due to my MS. You proved him wrong."

"An excellent service, very helpful, would certainly recommend to others."

"Very few companies seem to want to deal with Diabetics. The Insurance Surgery did."

"Excellent Service, friendly and helpful."

"Excellent for the customer -no lengthy phone calls. Staff very helpful and professional."

"You have saved me many sleepless nights and lifted a weight off my mind."

"This service is excellent and I wish I knew about it before."

"Brilliant, even though I work for an Insurance Company I would do business again."

"Without a doubt one of the best experiences of dealing with any company. Service like this is very rare."

"Very efficient friendly service."

"I already used an IFA and have been very pleased with the service provided by him and regard him as a friend. However, I have to admit that the service provided by The Insurance Surgery is better."

"Excellent service - I felt as if I was the only customer"

"Could not have got cover without your help."

"Excellent service that has helped me find something important to me."

"First class service, pleasant friendly staff who couldn't do enough for you."

"Excellent throughout. I cannot fault anything. I would recommend The Insurance Surgery"

"Fantastic customer service."

"I just wish all my other insurance had been as easy to sort out."

"The reason you got the business was your prompt return of calls and simple explanation."

"Very good indeed. Managed to prompt my inefficiency in responding patiently, diplomatically and without being pushy."

"Excellent service. I would recommend that people use The Insurance Surgery as their knowledge managed to get me the best deal available."

"I was informed every stage of the way, and I wasn't intimidated since I have little knowledge of the industry. I felt I could have asked any question no matter how stupid it was."

"Hassle free and effective. Got me a policy on normal terms when others had failed."

"Overall the service was great it exceeded my expectations."

"The best I have ever used" "The most helpful I have ever used."

"As well as a polite and efficient service you have saved me a lot of money."

"The end result was 'affordable' premiums saving about 40% on direct quotes from insurance companies. Many thanks for your help."

"One of the best companies I have dealt with. Certainly, has customer care in mind."

"I felt that if I hadn't used this service I would have spent a lot of time trying to find life insurance for myself."

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The Insurance Surgery Ltd is rated 4.8/5 based on 251 reviews. Read our reviews


'The best broker you can get' Sarah Angel. An angel in name and in facts. She's the customer representative that has spent months in the months in helping me getting the deal I got. Always patient, never given up looking for the right policy and me. Frankly, I never thought a lot about brokers but this company is a blessing to people that cannot get insurances by themselves for health reasons. Thank you. 4.8

feefo Service Rating 4.8/5

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